LV Digital Support Request

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Need a hand with your website or digital marketing? We’re here to help. Whether something’s broken, not tracking properly or just needs a tweak, our team provides clear, practical support to get things sorted quickly.

How We Can Help

We support a wide range of digital platforms and tools across development, marketing and analytics.

Websites & Online Stores

  • Shopify: Fixes, updates, apps, tracking and performance issues.
  • WordPress: Content changes, plugin problems, updates and speed improvements.
  • WebFlow: Layout adjustments, CMS help, integrations and publishing support.

Advertising Support

  • Google Ads: Setup help, troubleshooting, conversion tracking and improvements.
  • Meta Ads (Facebook & Instagram): Pixel issues, campaign setup and diagnostics.

Tracking & Analytics

  • Google Tag Manager: Setting up and fixing tags, events and tracking.
  • Google Analytics (GA4): Setup, reporting issues and conversion tracking.
  • Microsoft Clarity: Installation checks and insights support.

Local Listings & Search Tools

  • Google Business Profile: Setup, verification and optimisation.
  • Bing Places: Business listings and updates.
  • Google Search Console: Indexing issues and performance insights.
  • Microsoft Bing Webmaster Tools: Site health and visibility support.

Not sure where your issue fits? That’s okay—submit a request and we’ll take it from there.

What Happens Next

  1. Send us your request using the form below.
  2. We review the details and confirm the next steps.
  3. Our team gets to work and keeps you updated.

Support is provided either as part of an ongoing agreement or as a one-off support request, depending on your setup with LV Digital.

Submit A Support Request

The more detail you can share, the faster we can help.

Helpful information to include:

  • Your name and company
  • Best contact email (and phone number if needed)
  • Website URL(s)
  • Which platform(s) are affected (e.g. Shopify, Google Ads, GA4)
  • A brief description of what you need help with
  • How urgent the issue is
  • Screenshots, examples or access details if relevant

Tip: Let us know what you were trying to do and what’s not working as expected.

Response Times

We aim to respond to all support requests within 1–2 business days. Urgent issues from existing clients will be prioritised where possible.

Looking For Ongoing Support?

If you need regular help, ongoing optimisation or priority response times, check out our Digital - Dev & Marketing Tech Support packages.