Returns, Refunds And Cancellations: Deciphering The Digital Code
Welcome to LV Digital’s Returns, Refunds and Cancellations Policy—a vital dossier to navigate the twists and turns of your digital transactions. Here’s how we ensure clarity and integrity in every interaction:
Return Eligibility
At LV Digital, we pursue perfection in every pixel. If you find your digital acquisition doesn’t meet expectations:
- Conditions: Returns accepted within 30 days of purchase.
- Product Condition: Must be unused and in its original, undamaged packaging.
- Exceptions: Customised or digital downloads cannot be returned—these are as unique as a fingerprint.
Refund Procedure
Once the digital dice are cast, refunds unfold like a noir plot twist:
- Refund Method: Funds returned to the original payment method—expect them to materialise within 5-7 business days.
- Store Credit: Alternatively, opt for store credit—a digital voucher for future adventures.
Cancellation Policy
Caught in a digital dilemma? Here’s how to pull the plug:
- Before Shipment: Cancel orders with ease before they vanish into the digital ether.
- After Shipment: Once shipped, contact us promptly—a restocking fee may apply for intercepted missions.
Damaged Or Defective Artefacts
Should your digital dossier arrive bruised or battered, fear not:
- Reporting: Notify us within 48 hours with digital evidence—photos capture the crime scene best.
- Resolution: We’ll investigate swiftly, offering replacements or refunds as appropriate.
Customer Responsibilities
To crack the case smoothly, uphold your end of the digital bargain:
- Packaging: Secure the digital evidence for its return voyage—damage en route is a digital detective’s nightmare.
- Contact: Reach out to our digital sleuths for return authorisation—no case is too small to investigate.
Contact Our Agency
Questions or concerns? Our digital detectives stand ready.
Trust LV Digital to unravel the digital conundrums and uphold integrity in every transaction. Your digital journey is our top priority—where every interaction is a story of meticulous craftsmanship.
Your digital adventure begins here—where clarity meets intrigue and every resolution seals your digital legacy.